Effective Date: October 6, 2025.

Welcome to NarraViz AI, Inc. (“NarraViz,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By using our Services, you agree to these Terms. If you do not agree, you may not use NarraViz.

1. Eligibility

You must be at least 16 years old (or the minimum legal age in your jurisdiction) to use our Services. By using NarraViz, you represent that you meet these requirements.

2. Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts for misuse.

3. Use of Services

You agree not to:

• Use the Services for unlawful or harmful purposes.
• Upload, share, or process data that you do not have rights to.
• Attempt to access, interfere with, or disrupt our systems or security.

We grant you a limited, non-exclusive, non-transferable license to use NarraViz for your business or personal purposes in accordance with these Terms.

4. Intellectual Property

• All content, software, and materials provided by NarraViz are our property or licensed to us.
• You retain ownership of the data and content you upload, but grant NarraViz a license to process, store, and display it solely to provide the Services.
• You may not copy, modify, distribute, or reverse engineer our Services.

5. Payment & Subscriptions

If you purchase a paid plan, you agree to pay the listed fees. Subscription details (pricing, billing cycles, cancellations) will be disclosed during checkout. All payments are non-refundable except as required by law.

6. Third-Party Services

Our Services may integrate with third-party providers (e.g., cloud hosting, analytics, or data connectors). We are not responsible for their practices, so please review their terms and policies.

7. Disclaimers

Our Services are provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee uninterrupted access, error-free operation, or specific results from using NarraViz.

8. Limitation of Liability

To the fullest extent permitted by law:

• NarraViz shall not be liable for indirect, incidental, or consequential damages.
• Our total liability for any claim shall not exceed the amount you paid to us in the 12 months prior to the claim.

9. Indemnification

You agree to indemnify and hold NarraViz harmless from claims, damages, or losses arising from your misuse of the Services or violation of these Terms.

10. Termination

We may suspend or terminate your access at any time if you violate these Terms or misuse the Services. You may stop using NarraViz at any time.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to conflict of laws.

12. Changes to Terms

We may update these Terms from time to time. Updates will be posted here with a new “Effective Date.” Continued use of the Services means you accept the changes.

13. Contact Us

If you have questions about these Terms, please contact us at: platforms@narraviz.ai