Effective Date: October 6, 2025

NarraViz AI, Inc. (“NarraViz,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, products, and services.

1. Information We Collect

We collect the following types of information:

• Information you provide directly: Name, email address, company information, account login details, and any data you submit through our platform (e.g., uploaded files, prompts, or visualizations).
• Usage information: IP address, browser type, device information, and activity logs when you interact with our site or services.
• Cookies and tracking: We use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences.

2. How We Use Information

We use your information to:

• Provide, operate, and improve our services.
• Respond to inquiries and provide customer support.
• Personalize your experience on the platform.
• Monitor usage patterns and maintain security of our systems.
• Comply with legal obligations.

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information only in the following situations:

• Service providers: With trusted vendors who help us operate (e.g., cloud hosting, analytics, payment processing).
• Legal compliance: If required by law, regulation, or legal process.
• Business transactions: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security practices to protect your information, including encryption, access controls, and regular security reviews. While we are in the process of pursuing GDPR, SOC 2, and ISO27001 readiness, NarraViz has adopted many of the underlying best practices early.

5. Data Retention

We retain your information only as long as necessary to provide services, meet legal obligations, and resolve disputes. You may request deletion of your data at any time (see Section 7).

6. Cookies & Tracking

We use cookies to improve site performance, remember settings, and measure traffic. You can manage cookies through your browser settings, but some features may not function properly without them.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to certain processing.
• Request a copy of your data in portable format.
• Withdraw consent to marketing communications.

Requests can be submitted at [insert contact email].

8. Children’s Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect data from children.

9. International Users

If you access our services from outside the United States, please note that your data may be processed in the U.S. where data protection laws may differ.

10. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: platforms@narraviz.ai